WILO-LIVE ASSISTANT LEADS THE WAY IN TECH SUPPORT EXPERIENCE FOR PUMP INDUSTRY
The Wilo Group is a multinational technology group and one of the world’s leading premium suppliers of pumps and pump systems for building services, water management and the industrial sector. Wilo currently employs more than 8,000 people worldwide. Wilo pioneers with their connected products and eco-friendly solutions, streamlined processes and innovative business models.
The Wilo-Live Assistant, running on BlinkIn’s Visual Collaboration platform, has been introduced as the new way of delivering excellent customer service remotely. The Wilo-Live Assistant enables Wilo specialists to identify, diagnose and resolve their customer’s technical issues in a quick and convenient way. By using the real-time video platform, Wilo is able to determine the failure remotely and fix it - or prepare the visit of a field technician in advance.
Watch the Wilo-Live Assistant video: https://youtu.be/g5_iYXOf5Rk
Learn more about the Wilo-Live Assistant
Visit Wilo website: https://wilo.com/ae/en/Service/Wilo-Live-Assistant/
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